Perplexity Enterprise Pro is a tool developed for teams that regularly work with large volumes of information. It’s designed to support tasks such as research, internal decision-making, and managing daily workflows by offering more efficient ways to search for and organize data. The platform includes access to multiple AI models, secure file upload and storage options, and settings that give users control over privacy and data access.

In this article, we explore the key features of Perplexity for businesses, highlight some of the challenges users face, and introduce an alternative solution that addresses these issues.

Perplexity Enterprise Pro overview

Perplexity Enterprise Pro as an enterprise collaboration platform helps teams find, organize, and use accurate information. Its AI interface allows users to ask complex questions in plain language and get clear answers—so there's no need to search through pages of links or rephrase your query repeatedly.

Key features

• Conversational search: Allows users to ask questions in natural language and receive context-aware responses.  
• Dual-source research: Combines a company’s internal data—such as documents, reports, and memos—with up-to-date external sources from the web.
• Context retention: Maintains the thread of a conversation across multiple queries, reducing the need to restate previously mentioned context or details.
• Multi-modal output: Presents results in different formats including charts, images, and videos.
• Unlimited file uploads: Supports the storage and organization of large volumes of internal documents.
• Voice-to-text prompts: Enables spoken input for queries.
• Enterprise-grade security: Offers SOC 2 compliance, encryption, and role-based access control suitable for teams working in regulated environments.

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Use cases

• Research and development: Teams involved in R&D at companies like Databricks—a company focused on AI and data infrastructure—and Zoom use Perplexity to speed up access to relevant technical documents, research findings, and internal knowledge.  
• Sales and marketing: Sales teams can conduct detailed research on potential clients, using both internal and external information. Marketing teams can use Perplexity Enterprise Pro to analyze trends, draft strategic plans, and produce content.
• Collaboration and knowledge sharing: Perplexity’s shared interface and “Spaces” feature support cross-functional collaboration. It allows teams to collect, organize, and reference shared knowledge.

Read also: Enterprise AI Chatbot: A No-Deployment Solution

What challenges do people face when using Perplexity Enterprise?

While Perplexity Enterprise Pro offers advanced AI-powered search and knowledge management, teams might encounter issues when adopting the tool for business use.

• Query ambiguity: When users ask broad or layered questions, the system sometimes delivers generalized answers that lack the specific detail teams need.
• Context loss: The Peplexity AI may lose track of earlier parts of the discussion, making users to rephrase or repeat information to get accurate results.  
• Integration: Connecting Perplexity to legacy systems or custom tools can be time-consuming, often requiring extra IT resources.  
• Data quality: The accuracy of results depends on the quality of internal data. Poorly curated or outdated content can lead to irrelevant answers.
• Operational costs: Scaling the platform across teams can increase costs, including subscriptions, integration, and training.  
• Learning curve: While the interface is user-friendly, mastering advanced features and creating effective queries may take time, requiring onboarding and support for some teams.

Learn about Enterprise Collaboration Software of 2025

How can Tanka resolve these issues?

Tanka is a smart, AI-powered messenger with long-term memory. It retains all conversations, uploaded documents, ongoing projects, and other relevant data, allowing it to function as an assistant, knowledge management system, and team collaboration tool.

Key features

Context retention

Context retention: Tanka has persistent AI memory. Unlike Perplexity, which may lose track of context during lengthy interactions, Tanka remembers ongoing conversations, decisions, and shared knowledge over time. You don’t have to rephrase or repeat information.

AI search

Tanka's AI assistant allows users to search across internal chats, documents, and shared knowledge using the team's stored information. Search results clearly indicate their source, helping users quickly locate relevant information within their organization.

Data and AI knowledge management

Tanka combines multiple features to support collaborative knowledge management through AI. The Team Wiki acts as a shared knowledge base, allowing teams to organize information by project, department, or function. It provides a foundation for AI assistants to generate responses based on commonly understood guidelines and resources.

With Co-Memory, team members can upload documentation, reports, and other project materials into a shared memory space. This collective knowledge is accessible to everyone and continuously informs the AI assistant, making its suggestions more accurate and context-aware over time.

In addition, Tanka keeps chats, documents, and notes organized within a searchable AI knowledge base. This system ensures that key information remains available even if team members leave or responsibilities shift, helping teams maintain continuity and reduce information loss.

Communication and collaboration tool

Tanka offers a unified communication hub. It connects with platforms like Slack, Outlook, WhatsApp, Gmail, and others, to organize all team conversations in one place. You can work without switching between apps.

Built for global teams

For businesses with international teams, Tanka offers real-time translation and retains multilingual context. This makes it easy to work across languages and locations.

Project and client tracking

Tanka automatically tracks project updates, client notes, and team milestones. Its AI assistant summarizes discussions, sets reminders, and suggests next steps.  

Enterprise-grade security

Tanka is built with enterprise-grade security. It encrypts data at rest (AES-256) and in transit (TLS 1.2+), enforces strict access controls, and keeps each organization’s data fully isolated. The platform follows best practices like least privilege and defense in depth, and complies with SOC 2 and ISO 27001 standards. Tanka doesn’t use your data to train external models, and its real-time monitoring and regular audits help protect sensitive business information at all times.

Use cases

• Recruitment workflows: HR teams can use Tanka's AI assistant to draft job descriptions from group chat discussions, analyze resumes, assess candidate qualifications, revisit interview notes, and track candidate progress across all stages—from job posting to offer letter—within a centralized, searchable history.
• Catching up after leave: Employees returning from time off can review AI-generated summaries of key discussions and decisions, avoiding long message threads.
• Performance tracking: Managers use Tanka to track goals, progress, and obstacles, making performance reviews more informed and evidence-based.
• Client relationship management: Sales and support teams use Tanka to find past conversations, client details, and files, so they can respond faster and stay on the same page.
• Legal and compliance records: Legal teams rely on Tanka to store and retrieve case notes, regulatory changes, and internal legal guidance with context-aware search.
• Marketing coordination: Campaign data, performance metrics, and audience responses are stored in one place, making it easier to review progress and plan future actions.
• Cross-team collaboration: Tanka connects insights across departments, helping teams stay aligned on shared projects by keeping communication and context easily accessible.
• Sales: Teams can use Smart reply to answer repetitive questions in messages and emails without typing.

Conclusion

Tanka is an AI tool made for small and mid-sized teams that deal with a lot of messages and information. It helps by summarizing chats, pointing out key ideas, and giving smart, context-based replies.

Tanka remembers important conversations, project updates, and client notes, so your team can find them easily later. It allows users to search through team chats, documents, and shared knowledge;  shows where each result comes from and uses the team’s history to find answers. This helps teams spot patterns, understand past choices, and get insights to move work forward.

Perplexity is better for teams focused on research. It excels at quickly accessing and analyzing large datasets, making it ideal for tasks that require deep exploration and information gathering.

Both tools serve different needs: Tanka helps teams stay organized and manage ongoing communication, while Perplexity supports more research-driven tasks.

Switch to Tanka to stay organized—long-term AI memory keeps your team in sync.

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