Only 15% of leaders and managers consistently use generative AI in their daily work, according to a Capgemini Research Institute research. It’s a relatively small number compared to the 40% of students in the UK and US who use generative AI every day. They’re already using it as both a task executor and a thought partner. And that’s just a glimpse of the many ways AI can be useful—not only in education, but in business too.
In this article, we explore five popular AI business assistant tools designed to support teams and organizations. We look at how these tools help managers and teams in their daily work and highlight the key features that make an AI assistant effective for collaborative, organizational use.
Features to look for when choosing an AI business assistant
AI business assistants can help you organize workflows, automate tasks, and keep your team connected. Each tool has its own approach and features, but there’s a core set of features and skills that define a truly effective assistant. So, what should you look for when choosing one for your business?
Ease of integration: AI business assistants should connect smoothly with the tools you already use, like your CRM, email, or project management platforms. Integration helps avoid manual data transfers and allows your assistant to pull information from different sources.
Task automation: AI business assistants are designed to automate repetitive tasks such as writing customer responses, drafting emails, summarizing chats and documents, analyzing campaigns, and more.
Data security: Check whether the assistant uses encryption, offers admin controls, and complies with privacy standards. Some tools encrypt all user data and provide granular access controls to keep your information safe.
Scalability: As your business grows, your needs for a digital assistant will change. Choose a tool that can handle more complex workflows and higher volumes of requests without slowing down.
User-friendly interface: A simple, intuitive interface allows your team to start using the assistant right away with minimal or no training. Look for conversational interfaces and clear dashboards that make information easy to find.
Support and training: Strong support and training resources help teams integrate a new AI assistant into their workflow more smoothly.
Tanka is an AI-powered messaging platform that improves communication, knowledge management, and team collaboration. Tanka is especially useful for startups and fast-moving teams that need to keep information organized and accessible without sacrificing speed or team productivity.
Key features:
Context retention: Tanka’s long-term memory retains ongoing conversations and project details, ensuring no information is lost over time.
AI-powered search: Tanka AI Assistant can perform AI-powered search using the team's memory. It instantly searches through internal chats, documents, and shared knowledge to help users find the information you need.
Data and AI knowledge management: Organizes messages, documents, and notes into a searchable AI knowledge base, accessible to the team at all times.
Communication and collaboration hub: Integrates with platforms like Slack, Outlook, WhatsApp, Gmail, and more, centralizing team communication.
Built for global teams: Real-time translation and multilingual context support, ideal for businesses with international teams.
Project and client tracking: Automatically tracks project updates, client notes, and team milestones, offering AI-driven reminders and summaries.
Enterprise-grade security: Uses AES-256 encryption, strict access controls, and complies with SOC 2 and ISO 27001 standards to protect sensitive business data.
Team Wiki: Enables teams to organize and customize a shared knowledge base across the organization by team, project, or department. Each team member’s AI assistant learns from the Team Wiki and generates responses based on this centralized knowledge.
Co-memory: A shared context feature within group chats that allows teams to upload project documentation and key resources. It keeps relevant information accessible and context-aware within each specific chat group.
Smart reply with voice: Enables smart replies for voice messages, and lets users use their voice to edit or customize those responses.
AI memory control: Controls what gets stored in your AI Memory. Filters senders to manage work-life boundaries and maintain privacy.
Blocking senders: Allows users to block senders in their email channel, helping them avoid unwanted promotional emails and other distractions.
Motion
Motion combines calendars, tasks, projects, and meetings into one AI platform. Its standout feature is AI-powered scheduling, which automatically adjusts tasks and meetings as users’ priorities change throughout the day.
Key features:
Summarizing meetings: Provides summaries with attendees, key points, decisions, and action items.
Task creation: Converts action items into tasks with intelligent deadlines and priorities, auto-scheduling them based on team availability.
Meeting transcription: Provides full meeting transcripts and recordings.
Integration: Joins Zoom, Google Meet, and Microsoft Teams meetings.
Centralized collaboration: Stores all meeting notes, documents, and tasks in one place.
Zendesk AI is built for customer support teams looking to improve their customer interactions. It helps agents write fast, more personalized responses and can adjust tone to match customer preferences.
Key features:
Automated replies: Provides instant responses to common customer inquiries. Smart ticket routing: Uses AI to direct tickets to the most appropriate support agents.
Translation: Provide real-time translation during support conversations.
AI-driven performance analytics: Analyzes team performance and offers insights to optimize customer support strategies.
Seamless integration: Fully integrates with Zendesk’s broader support platform.
Lindy
Lindy is focused on knowledge management and collaboration. It helps teams capture, organize, and retrieve ideas and information, building a searchable knowledge base that grows with companies.
Key features:
Lead Generation: Utilizes over 200 web sources to identify and acquire high-quality leads for businesses.
Personalized outreach: Generate outreach emails for individual leads.
Sales coaching: Analyzes sales calls and provides feedback to improve sales performance.
Recruiting screening: Automatically transcribes, analyzes interview conversations, and provides actionable insights for recruitment teams.
Global support: Supports 50 languages, while maintaining records in English.
Meeting notes: Record meetings, take notes, and retrieve information from past conversations.
Katch captures and transcribes meetings in real time, then summarizes key points and action items. Katch is a great choice for businesses that involve a lot of communication and calls. The tool makes it easier to handle large amounts of input data.
Key features:
AI-powered scheduling: Helps schedule, reschedule, and update meetings by communicating with its AI assistant.
Integration: Katch syncs with Google Calendar, WhatsApp and other tools.
Meeting Rescheduling: Easily adjust meeting times when needed, with Katch updating attendees automatically.
Voice command support: Users can communicate with Katch using audio messages.
Time zone adjustments: Katch suggests meeting times based on participants' time zones.
Integrates with Slack, Outlook, WhatsApp, Gmail, and more
Integrates with calendars and task tools
Integrates with Zendesk’s support platform
Integrates with Gmail, HubSpot, WhatsApp, and more
Integrates with Google Calendar and email services
Customizability
Highly customizable with AI memory and team-driven knowledge base
Customizable task and meeting scheduling
Custom workflows for ticket routing and customer support
Customizable workflows and sales templates
Customizable meeting scheduling and calendar management
Task automation
Automates project tracking, repetitive tasks, and team collaboration
Automates task prioritization and meeting scheduling
Automates, performance analytics
Automates lead qualification, outreach, and emails
Automates meeting scheduling, rescheduling, and reminders
Scalability
Built for global teams, supports multilingual contexts
Scalable for teams with varying scheduling needs
Scales for businesses with high customer support demands
Scalable for businesses looking to automate lead generation and outreach
Scalable for teams with complex scheduling needs
User-friendliness
Easy to use with conversational AI interface for task management
User-friendly with a clean interface for task and calendar management
User-friendly interface with AI-driven insights for support teams
Intuitive with natural language processing for workflow automation
Easy-to-use interface for managing meetings via chat and messaging
Conclusion
The best AI business assistant varies based on your team’s specific requirements. Tanka is designed for teams that need efficient communication and knowledge management, offering long-term AI memory that retains context from previous conversations. It integrates with multiple platforms like Slack, WhatsApp, and email, making it ideal for centralized, context-aware collaboration. Motion is focused on time management and task automation, making it a good fit for individuals or small teams. Zendesk AI is built for customer support, improving ticket routing and response times for service-based businesses. Lindy excels at organizing internal knowledge, while Katch converts meeting discussions into actionable tasks.
Why Tanka stands out:
Tanka combines AI memory, multi-platform integration, and smart automation to support collaboration and knowledge management. Its AI assistant improves team workflows with features like smart replies, summaries, and internal data search. Unlike other AI tools, Tanka also provides a full suite of communication and coordination features to help teams stay aligned without switching between apps.
Ready to simplify your workflow?Tanka can improve your team’s communication and turn scattered chats into actionable insights. Try it for free and see how AI memory transforms the way you work.